REFUND POLICY

At Dircom, we’re committed to delivering quality products and a smooth shopping experience to all our customers across India. Please read our Refund and Shipping Policy carefully before placing an order.

 No Refund Policy

We currently follow a strict no refund policy on all orders.

All our products are carefully packed and quality-checked before dispatch. Since these are personal use items and fall under stationery/gifting categories, they are non-returnable and non-refundable to maintain hygiene, exclusivity, and authenticity.

We encourage you to read all product descriptions and view available images thoroughly before making a purchase.

 Shipping & Delivery

• We ship PAN India using trusted third-party courier partners.

• Fastest available shipping options are selected by default to ensure timely delivery.

• Most orders are processed and dispatched within 2–4 business days from the date of purchase.

 Delivery Delays – Exceptions

While we aim to deliver your order promptly, certain unforeseen circumstances may cause delays, such as:

• Natural disasters (e.g., landslides, floods, heavy rains)

• Remote or difficult-to-reach locations

• Local disruptions (e.g., strikes, lockdowns, transport issues)

• Courier delays beyond our control

In such rare cases, we kindly request your patience as we work with our delivery partners to resolve the situation.

 Order Tracking

Once your order is shipped, a tracking ID will be shared with you via email or WhatsApp (if applicable), so you can monitor your delivery in real-time.

 Need Help?

For any issues or assistance regarding your order, feel free to reach out to our support team via call/ whatsapp at 91-1169320150. We’re happy to help!